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Returns

Changed your mind? Eligible unused TheoLane pieces can be returned or exchanged within 7 days of delivery. Start the request from your order page — we will guide the next step.

How to return a saree

  1. Sign in and open the delivered order.
  2. Choose Return, select the quantity, and tell us the reason.
  3. Keep the piece unused, unwashed, and with tags attached.
  4. We confirm pickup or drop-off by email.

What we can accept

The saree should be in original condition: no wear to events, no perfume or deodorant marks, no stitching alterations, and all tags in place. Blouse pieces and unstitched fabric should be unused.

What we cannot accept

  • Items returned after 7 days of delivery.
  • Pieces that have been worn, washed, stained, or altered.
  • Products marked as final sale or non-returnable on the product page.

Exchanges

If you would prefer a different piece, request an exchange from the same order page. Replacement depends on availability. If the replacement costs more or less, we will tell you before we pack it.

Refunds

Prepaid orders are refunded to the original method after inspection. COD orders are refunded by bank transfer or UPI to the details you share. Credits usually appear in 5–7 working days after we start the refund.

The full legal terms are in the return policy.

Questions people ask

How many days do I have to return a TheoLane saree?

Eligible unused pieces can be returned within 7 days of delivery. Request the return from your order page so we can arrange pickup or the next step.

When will I get my refund?

After we receive and inspect the return, refunds are started to the original payment method. Bank or UPI credits usually appear within 5–7 working days.

Can I exchange a saree?

Yes, eligible delivered orders can be exchanged from your account within the return window, subject to availability of the replacement.